Privacy policy

Privacy Policy

Welcome to the Kaya Ltd website (www.kayaclinic.com or the 'Website'). The Website is owned by Kaya Ltd. This written policy (the 'Privacy Policy') is designed to tell you about our practices regarding collection, use and disclosure of information that you may provide via this website and certain related services. Please be sure to read the entire Privacy Policy before using, or submitting information to this website. This website is intended for visitors from India only.

 

1. Policy

The policy of Kaya Ltd is to respect and protect the privacy of users. To fulfill this policy, Kaya Ltd agrees to exercise the precautions set forth in this written policy (the 'Privacy Policy') to maintain the confidentiality of information provided by you in connection with accessing and using the Kaya Ltd website (www.kayaclinic.com or the 'Website'). This Privacy Policy sets forth Kaya Ltd's current policies and practices with respect to non-public personal information of the users of the website. By using this site, you agree with the terms of this Privacy Policy. Whenever you submit information via this site, you authorise the collection, use, and disclosure of that information in accordance with this Privacy Policy.

 

2. Collection of Information

Kaya Ltd only collects personal information about individuals when specifically and knowingly provided by such individuals ('Registered Users'). For example, when you register with the site, you will be asked to provide personal information such as your name, mailing address, e-mail address, date of birth, gender, phone number and billing/credit card information. Registering with Kaya Skin Clinic may allow you to participate in various activities on the site such as ordering products, taking advantage of promotions, entering contests or sweepstakes, responding to surveys, uploading videos, posting messages or subscribing to e-newsletters or other mailing lists. Kaya Ltd uses the site to provide Kaya Skin Clinic's services.

 

3. Disclosure of Information

Kaya Ltd uses the information collected to provide users with requested products and services and also to tell you about other products and services offered by Kaya Skin Clinic, and to manage our sites and services.

In general, we do not share your personal information with third-party marketers, unless we have asked for and obtained your explicit consent.

We may share your information:

 a) With our third-party service suppliers, including those who work on behalf of Kaya Ltd and our business partners to send you joint communications that we hope you find of interest

 b) If Kaya Ltd is sold to another company

 c) To protect and defend the right and property of Kaya Ltd (including enforcing our Terms and Conditions)

 d) When required by law, and / or public authorities

 

4. How You Can Review or Correct Your Personal Information

You can contact Kaya Ltd by telephone at 1800-209-5292 or by e-mail to shop.kaya@maricoindia.net to learn if we are keeping your personal information. You can also unsubscribe from receiving marketing communications by clicking on the unsubscribe link in any email marketing communication found at the bottom of each email. Factual errors in your personal information, including information that is out of date, can be corrected by sending us a request that sufficiently captures how your personal information should be corrected. We encourage you to promptly update your personal information with us if it changes.

 

5. Opt-Out Procedures

You may always opt-out of receiving marketing communications from us. To remove any personal information from our database or to not receive future e-mail communications from Kaya Skin Clinic, send an e-mail to shop.kaya@maricoindia.net with the word ‘remove’ in the subject line. Further, if you do not want your personal information shared with third parties in the manner discussed in Section 3, ‘Disclosure of Information’, please notify Kaya Skin Clinic by telephone at 1800-209-5292 or by e-mail to shop.kaya@maricoindia.net

 

6. Security of Information

You can be assured that personal information collected through the site is secure and is maintained in a manner consistent with current industry standards. The importance of security for all personal information associated with our subscribers is of utmost concern to us. Your personal information is protected in several ways. Your personal information resides on a secure server that only selected Kaya Ltd personnel and contractors have access to via password. We encrypt your personal information and thereby prevent unauthorised parties from viewing such information when it is transmitted to us. In order to most efficiently serve you, credit card transactions and order fulfilment are handled by established third-party banking, processing agents and distribution institutions. They receive the information needed to verify and authorise your credit card or other payment information and to process and ship your order. Unfortunately, no data transmission over the internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations of the internet which are beyond control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and Kaya Skin Clinic through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.

 

7. Passive Information Collection

As you navigate through a website, certain information can be passively collected (that is, gathered without you actively providing the information) using various technologies and means, such as Internet Protocol addresses, cookies, internet tags and navigational data collection.

This site may use Internet Protocol (IP) addresses. An IP Address is a number assigned to your computer by your Internet Service Provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer). We use your IP address to diagnose problems with our server, report aggregate information, determine the fastest route for your computer to use in connecting to our site, and administer and improve services to our consumers.

A ‘cookie’ is a bit of information that a website sends to your web browser that helps the site remember information about you and your preferences.

‘Session’ cookies are temporary bits of information that are erased once you exit your web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on the websites and to collect aggregate statistical information. This site uses session cookies.

‘Persistent’ cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., username), that help determine what areas of the website visitors find most valuable, and customising the website based on your preferences. This site uses persistent cookies.

‘Internet tags’ (also known as single-pixel GIFs, clear GIFs, invisible GIFs and 1-by-1 GIFs) are smaller than cookies and tell the website server information such as the IP address and browser type related to the visitor's computer. This site uses Internet tags.

‘Navigational data’ (‘log files’, ‘server logs’, and ‘clickstream’ data) and ‘Internet Tags’ are used for system management, to improve the content of the site, market research purposes and to communicate information to visitors. This site uses navigational data.

 

8. Links

This site may contain links to the websites of third parties not affiliated with Kaya Skin Clinic. Kaya Ltd is not responsible for the privacy practices or the content on any of these other websites, including any sites that may indicate a special relationship or ‘partnership’ with Kaya Skin Clinic. Kaya Ltd does not disclose unique identifiers to those responsible for the linked sites. The linked sites, however, may collect personal information from you when you link to their site. This collecting of information is not subject to the control of Kaya Ltd. To ensure protection of your privacy, always review the privacy policies of the sites you visit by linking from this site.

 

9. Our Commitment to Children's Privacy

Protecting the privacy of the very young is especially important. We never collect or maintain information at the Site from persons we know to be under age 13, and no part of our site is designed to attract anyone under age 13. Please do not communicate with or contact us if you are under age 13.

 

10. Changes to this Privacy Policy

This Privacy Policy may change over time. Kaya Ltd will notify you by e-mail or letter to your last known address whenever we make any substantial changes to this Privacy Policy. If you do not accept the changed version (for example, if you do not approve of a different way that we intend to use personal information) you may let us know by letter or e-mail. If you do not respond with any objections, we will assume that you consent to changes in the Privacy Policy. Changes will not apply retroactively to personal information that was collected before the changes to the Privacy Policy, except as may be required by law.

 

11. Other Terms

Your use of this site is subject to our Legal Notice and Terms of Use.